On the airline’s website saidthat passengers who are called up as part of partial mobilization can return tickets purchased before September 21 without penalty.
To carry out such a forced return, a person must present either a summons from the military enlistment office or a mobilization order with documents confirming that the military unit to which the citizen is assigned has been transferred to a military state. As well as documents confirming that the passenger applied for permission to leave the place of residence, but he was denied.
How write “Izvestia”, the family members of the mobilized person will also be able to return the money without penalties for air tickets, even if they were supposed to fly on different flights. Those who are not related to the recruit, but issued tickets on the same booking with him (for example, if friends were going on vacation together), will also be able to issue an involuntary refund.
Previously representatives of the tourism business declaredthat their clients who have received the summons will also be able to return the money for the failed tour in full.